Customer service

When it comes to our merchant accounts and credit card processing services, we are committed to customer satisfaction on every level. Because you need to accept credit cards 24 hours a day, seven days a week, we have exceptional customer service to help you with your merchant account 24 hours a day, seven days a week as well. Contact MersaTech for help with technical, billing and account questions. We also offer Point of Sale (POS) Help Desk with toll free numbers for merchant inquiries. Please contact us with any comments, concerns or questions.

Privacy policy

This is a privacy policy for MersaTech, LLC. It describes the data we collect on the site and what we do with it. Keeping the information private and secured is important to us.

What information do we collect?

We have various forms that are required to be filled out for the processing bank. These forms require the completion of personal information such as name, date of birth, social security number, address, business information, etc.

What do we do with the information we collect?

MersaTech uses information collected from this website or from the written application for internal use only. This information is kept confidential and is not EVER transferred or sold to any individual or third party. Information is only shared with the processing bank for approval of the merchant services account.

Data updates

If any of the information provided to us changes, please update us by calling 303-268-5505 or 866-777-7409 and ask for your sales representative or our customer service manager.

Email policy

MersaTech will not sell or transfer your email address to any third parties. MersaTech may use your email address to communicate with you about a current order you placed, update you on new products, email you our quarterly newsletter, or to advise you of any serious issues regarding the merchant services industry.

If you have any questions regarding these policies, please contact us by email info@mersatech.com.